What The Luxe
What The Luxe
What makes something worth more than the sum of its parts? Why do certain brands command belief whilst others struggle for attention? What does ‘luxury’ even mean? What qualifies? Investigating the minds, mechanics and mythologies of modern luxury, What The Luxe is a series of conversations with the founders, directors and creatives behind modern marques. Together, we unpack the psychology of value, the business of brand, and the spirit that drives today’s best-in-class. Expect founding stories, bold positioning calls, and the messy truths behind polished brands. Because whether it’s craft, commerce, psychology or lore—all roads lead to value. A weekly podcast from Matter Of Form. Hosted by Anant Sharma & Fred Moore.
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Feb. 3, 2025

Franck Arnold • The Savoy London • Managing Director & Regional Vice-President

S4E5: Legacy, Luxury and Service Innovation with Franck Arnold, Managing Director & Regional Vice-President at The Savoy London

With a truly international career in hospitality, Franck Arnold brings his story and expertise to What The Luxe, telling all about London’s original luxury hotel—”the place of firsts”—and its singularities; its long legacy and modern renaissance; and the thousands of guest interactions that make The Savoy so sought-after, even after 130+ years.